Admin work is invisible until you count it







Who stays accountable
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High on structured documents with consistent formats, lower on handwriting and poor scans. Anything below the confidence threshold routes to a person rather than being guessed at. We measure the exception rate weekly so you can see it rather than assume it.
For routine appointment confirmations, yes, within rules you set. Anything sensitive goes to a person. Contacting a customer on a sensitive matter is on the list of things agents never do alone.
We work in the system you run rather than asking you to move. Tell us what you use and we will confirm before quoting.
Documented process from screen recordings of the work being done, which you own. It is usually the most immediately useful output for businesses where the process lives only in one person's head.
It raises alerts against your thresholds. Placing an order is a purchasing decision and goes through your approval.